DELIVERY

DELIVERY OPTIONS AND COSTS

The price depends on the weight and volume of your order, and also on your location and the carrier you choose. We therefore invite you to contact them to obtain this information.

The price are available in your Shopping-Cart after choosing a delivery method.

OUR CARRIER

In your Shopping-Cart, When you reach the step of selecting shipping options, a list (not exhaustive) is available to you. We cooperate with GLS, Chronopost, DHL, DPD, TNT etc. ... freight forwarders take care of your express transport and offer you logistic solutions on the whole European territory. You can track a parcel online at any time: all you have to do is enter the parcel number. You can also track your shipment in real time using the number on the delivery notice.

In addition to this, Our professional staff can advise you on which transportation company to choose based on your geographic location.

However, if our carriers do not suit you, you can choose your own carrier to pick up your packages. Then we will refund you if you have already paid.

PICK-UP YOUR PACKAGES

Use your usual carrier

With ASTRÉYEE, you can use your usual carrier. In this case, please choose the option of delivery method: "PICK-UP", After you paid the order, contact us to arrange an appointment with your carrier.

ASTRÉYEE offers pick-up your order in our warehouse, it's simple and fast. In addition, by choosing the pickup, you have no shipping costs to pay.

How it works?

To do so, when ordering on ASTREYEE.COM, choose delivery method: "PICK-UP", and pay for your order.

When can pick-up your package?

Once your order has been paid, please just contact us with your order number. It is generally possible to take your package very quickly.

Where can take your package?

Customer service is at your disposal

From Monday to Friday 9:30 a.m. to 6:30 p.m.

Telephone: +33 (0) 9 52 66 92 27

Mail: contact@astreyee.com

All the details will be communicated to you.